Omschrijving : Functional Application Manager - Retail IT. Bedrijven : null. De locatie :
Summary:
Do you want to manage IT solutions in a core domain of our bank, have diversity in your work, coordinate and communicate with stakeholders? Apply now!
Job Description:
As a Functional Application Manager Retail Banking IT you are responsible for an adequate, functional and stable application landscape for Retail Banking customers and employees. As a colleague you are responsible for the support and life-cycle management of all applications that fall under your care, which are predominantly SaaS applications. You do this from a complete end-to-end perspective with all relevant stakeholders in the Retail Banking value chain. This requires close cooperation within our team, but also with vendors and other IT colleagues to work together and to create support where necessary.
Furthermore:
- You guarantee the quality and continuity of the business services by primarily preventing incidents and, secondarily, resolving the incidents as quickly and effectively as possible. Sometimes this requires work outside business hours
- You manage and coordinate IT service management processes (incident, problem, change) for your applications, you are the bridge between suppliers, IT colleagues and Business colleagues, and you are continuously looking for opportunities to improve
- You are responsible for -or participate in- the relevant IT changes/projects as well as for the final acceptance of these changes/projects on your applications.
What’s in it for you?
NIBC is an ambitious environment where together we strive to create a fantastic workplace where you feel safe and challenged to be the best version of yourself. This is in line Professional, Adaptive, Collaborative and Entrepreneurial, since you are in the lead of setting the PACE of your career at NIBC. In addition, you receive a competitive salary, plus:
- Several ways to support your development personally and professionally, a.o.:
- Personal development budget, to spend at your own discretion
- Professional budget provided by your manager, to develop yourself in your work
- GoodHabitz: free online courses you can choose to take for your own benefit
- NIBC embraces the Hybrid way of Working. This means that we support working from home as well as encourage our colleagues to come to the office. NIBC's guideline is to spend at least half of the working time at the office
- Travel expenses or NS Business Card 1st class
- 32 holidays (which do not have to be registered)
- Excellent pension scheme (27% NIBC contribution)
- A voucher to improve your home office
- The opportunity to take ownership and show initiative in your role. We are always open to new ideas, and encourage to use your voice
- The nature of our Grow to Make a Difference program enables you to be in charge of your own development
- Two staff associations: YoungNIBC and MyLeisure
- Vitality program, annual company-wide sports & leisure days
- Monthly internet allowance
- Laptop and a company phone
- Excellent facilities at the office (Coffeecorner, Restaurant, Exchange bar)
- Last but not least, a fun workplace in which diversity and inclusion is valued (click here ).
- You operate on an WO or HBO level – with focus on IT, with an IT background
- You have at least 4 years work experience on managing multiple applications, including full responsibility for lifecycle management, preferably within Financial Services
- Fluent in Dutch and good command of the English language
- You are capable of coaching and helping colleagues on behavior as well as content
- You love to solve incidents and make sure they don’t happen again
- You keep cool in stressful times
- You are solution oriented and strive to get the best results
- You have knowledge of the most recent ITIL framework, ASL and/or BiSL
- You are experienced in working in Agile/Scrum teams.